Partners

The British Hospitality Association

As the national trade association for the hospitality industry, the BHA is committed to encouraging businesses to implement best practice in all areas of their operation, which is why the association launched its Excellence Through People programme and was the founding member of the Best Practice Forum.

We believe it is time to recognise all those hoteliers who have successfully taken a significant step forward in their search for business excellence - hence the HRS Hotel Excellence Awards once again has the BHA’s whole-hearted support.

The awards give due recognition to those who have met the challenges they face by introducing best practice. Just as important, the awards will hopefully encourage others to match these achievements.

Bob Cotton
Chief Executive

  About the BHA  

The British Hospitality Association is the national trade association for the hospitality industry. Established in 1907, we now represent over 9,000 hotels, 11,000 restaurants and 19,000 contract catering units.

The BHA works for its members within government circles and beyond, promoting and protecting the interests of all operators in the industry - from the largest multi-national to the smallest independent. It ensures their voice is heard at local, national and international levels, influencing key industry decision makers and helping to shape policy and minimise the burden of new legislation. This work highlights to those in power the hospitality industry’s contribution to the UK economy.

On a more personal level, it also provides members with a wide range of services designed to keep them informed of industry issues; up-to-date with legislation; help grow their business; and save them money and time. www.bha.org.

Institute of Hospitality

One of the prime objectives of the Institute of Hospitality is the promotion of best practice in management within the hospitality industry.

It is for this reason that we are delighted to continue to support the HRS Award of Excellence in Business Management, which recognises high levels of performance within the hotel sector.

Those nominated for this award will be able to demonstrate outstanding examples of successful management strategies leading to profitable business performance.

Phillipe Rossiter
Chief Executive

  About the IOH  

The Institute of Hospitality represents professional managers in the hospitality, leisure and tourism industries and has a worldwide membership with members represented in all sectors of the industry including hotels, contract catering, restaurants, pubs and clubs, as well as leisure outlets, theme parks and sports venues.

The Institute of Hospitality is managed as an educational charity, and exists to benefit its members in their career and professional development, as well as continuing to improve industry sector standards.

The primary purpose of the Institute of Hospitality is to promote the highest professional standards of management and education in the international hospitality, leisure and tourism industries.

Meeting Industry Association

The Meetings Industry Association (MIA) is the UK’s leading trade association for the conference, meeting and events industry. The MIA’s objectives are to encourage and support excellence and raise ethical standards within the meetings industry, which is why we are again pleased to support the HRS Hotel Excellence Awards.

These highly coveted awards focus on best practice, which is an approach the MIA commends. Recognising those companies within the business tourism industry that have achieved consistent levels of best practice encourages the development of innovative ideas to improve service.

The HRS Hotel Excellence Awards include a special award for the recognition of excellence in meetings venues, which is awarded in association with the MIA. The award gives recognition to those businesses which have achieved excellence in the way in which meetings, events or conferences are promoted, organised and continually improved.

Jane Evans
Chief Executive

  About the MIA  

The MIA is the UK and Ireland’s leading professional organisation for the meetings industry. Founded in 1990 the MIA is the largest trade association for all organisations involved in the meetings industry and has become the forum for all professional organisations committed to improving the standards of the UK meetings industry.

The MIA brand is synonymous with quality and professionalism. The MIA’s own accreditation scheme, offers an assurance to buyers that members will deliver their promise of exceptional standards.

Best Practice Forum

The HRS Hotel Excellence Awards are one of the Best Practice Forum’s Business Excellence Awards and as such are amongst the most prestigious and highly coveted in the tourism and hospitality industry.

The Hotel Industry isn’t known for patting itself on the back - but if a hospitality business came up with an idea that cut staff turnover by half, improved sales year-on-year or boosted levels of customer satisfaction to a record high, it’s fairly certain everyone would want to hear about it.

It’s this sharing of innovation and ideas that is behind the Business Excellence Awards, which aim to recognise outstanding business achievement in the tourism and hospitality industry.

Launched by the Best Practice Forum in 2004 The Awards showcase working examples of best practice in service, employment, and management. In particular, they reward those businesses that have done the most to sharpen their competitiveness and increase productivity.

The Best Practice Forum’s Business Excellence Awards are awarded to UK businesses that have demonstrated their willingness to adopt or adapt best practice in all aspects of their operation - so raising their efficiency and their profitability. They show how innovative business practice can achieve outstanding success.

Peter Phillipson
Chairman Merlin Entertainment & Chair of Best Practice Forum Board

  About the Best Practice Forum  

The Best Practice Forum - a strategic alliance between nine of the industry’s leading employer associations, VisitBritain and other industry partners - was launched in 2001.

As a member of the Government’s Industry Forum Network the Forum is seeking to improve business processes, and drive up productivity, quality and profitability through the exchange of best practice. Some 60,000 establishments employing around one million staff are currently within membership of the Forum’s Partner Organisations.

The Best Practice Forum is helping businesses drive up sales, cut costs and improve profits: helping employers and their staff work smarter not harder. Over the past seven years this has resulted in over 5,000 businesses achieving productivity gains in excess of 52% - amounting to over £164 million savings to date.